Website Terms of Use

1. Acceptance

These Website Terms of Use (“Terms”) apply to anyone who uses shadowrock.io (the “Site”), operated by ShadowRock Consulting LLC (“ShadowRock”, “we”, “us”). If you submit a form on the Site, you also agree to these Terms by checking the box on the form.

2. The Site Is Informational

Content on the Site describes our services and points of view. It is provided for general information and does not constitute professional advice, a binding offer, or a warranty of results. Client engagements are governed exclusively by a signed agreement — see our Service Agreement — and nothing on the Site modifies such an agreement.

3. Acceptable Use

You agree not to:

• Probe, scan, or test the vulnerability of the Site or circumvent its security or bot-protection measures.
• Scrape, harvest, or bulk-download Site content or submit automated form traffic.
• Use the Site to transmit malware or unlawful, infringing, or deceptive material.
• Misrepresent your identity or affiliation when contacting us.

4. Intellectual Property

The Site and its content — text, graphics, logos, and design — are owned by ShadowRock or its licensors and protected by intellectual property laws. Third-party product names and logos shown on the Site (including partner platforms) are trademarks of their respective owners; their appearance does not imply endorsement. You may view and share Site content for your own evaluation of our services; any other reproduction requires our written permission.

5. Third-Party Links

The Site links to third-party websites and platforms. We do not control them and are not responsible for their content or privacy practices.

6. Privacy

Our Privacy Policy describes how we handle personal information collected through the Site, including the cookies, analytics, session-recording, and advertising tools we use, and when sharing data with advertising partners may be a “sale” or “sharing” of personal information under US state privacy laws. You can make or change your choices in the cookie notice shown on your first visit, through Your Privacy Choices or Cookie Preferences in the Site footer, and with a Global Privacy Control signal, which we automatically honor as an opt-out of sale and sharing.

7. Disclaimer

The Site is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free.

8. Limitation of Liability

To the maximum extent permitted by law, ShadowRock will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site. Our total liability for any claim relating to the Site will not exceed one hundred U.S. dollars (US $100). This section does not limit liability that cannot be limited under applicable law, and it does not apply to client engagements, which are governed by their own signed agreements.

9. Governing Law and Venue

These Terms, and any dispute arising out of or relating to the Site or information collected through it, are governed by the laws of the State of California and applicable United States federal law, without regard to conflict-of-law principles. You and ShadowRock agree that the state courts located in Sacramento County, California, and the United States District Court for the Eastern District of California have exclusive jurisdiction over any such dispute, and each of us consents to personal jurisdiction and venue there. Nothing in this section prevents either party from bringing an individual claim in small claims court where that court has jurisdiction.

9A. Notice Before Suit

Before either of us starts a lawsuit arising out of the Site, that party will send the other a written notice describing the dispute and the relief requested, and will then make a good-faith attempt to resolve it for sixty (60) days. Send notices to ShadowRock at legal@shadowrock.io or to the postal address in our Privacy Policy; we will send notices to the email address you gave us, if any. Any applicable limitations period is tolled during the 60-day period. This section does not apply to claims for injunctive relief to protect intellectual property or to stop ongoing harm.

10. Changes

We may update these Terms from time to time. The current version, with its effective date and version, will always be posted on this page. If you submit a form after a change, you will be asked to agree to the updated Terms.