About ShadowRock
We design CRM, CX, EX, and AI strategies that align systems, people, and data for measurable results.
The ShadowRock Story
Founded by solutionist Matt Busi, ShadowRock draws on a diverse background, from legal CRM systems implementation to mastering Salesforce administration for some of the world's largest corporations.
We know how to blend technologies into solutions that actually fit your business.
Why Clients Choose Us
We build solutions for businesses of any size. From small non-profits to globe-spanning enterprises, we implement new systems, optimize tech stacks and solve complex data challenges so you can focus on what matters.
Our (Growing) List of Software Expertise
From Airtable to Zendesk, we document it all for the overachievers that want to know it all.
The Team Behind ShadowRock
CEO/Founder
Matt Busi: The architect behind smarter systems and stronger customer and employee connections.
Marketing
Visionaries turning market insights into strategies for real customer and employee impact.
Communications
Experts in streamlining comms for successful internal and external relations.
Design
Serious UI/UX designers who R&D cohesive and engaging interfaces for the best client experience.
Finance
Champions of financial administration who plan, analyze, and manage for optimum financial health.
Operations
The engine dedicated to keeping internal processes running right.