CX, EX, CRM, AI at Full Throttle. Expert Strategies That Last.

From startups to global enterprises, we help industry leaders transform customer and employee experiences through human-centered strategy and powerful technology.

Featured Success Stories

See how we’ve helped businesses like yours succeed.

Superhuman

Sony Motion Pictures Entertainment

Klick Health

Cherry

Customer testimonials

“ShadowRock has been an invaluable partner in our company's transition to Salesforce. They staffed a skilled team that helped guide our implementation from start to finish. ShadowRock's expertise with the Salesforce platform allowed them to quickly understand our unique business needs and propose customized solutions leveraging Salesforce products like Sales Cloud and Service Cloud.
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Within just 6-7 months, ShadowRock empowered our team to become self-sufficient with Salesforce through hands-on training and ongoing mentorship. Their responsiveness and commitment to our success are unparalleled. I would highly recommend ShadowRock to any organization looking for an experienced Salesforce architect and implementation partner.”

Frank Jonke

Director, Sales Operations at Klick

“We are a Salesforce ISV partner and had the pleasure of seeing Matt and team run a very smooth implementation for a joint non profit customer. Extremely impressed with the wide range of skills Matt and team bring to the table for customers. For companies looking for expert resources who engage in a very customer-friendly, solution-oriented manner, ShadowRock is a top notch choice. Highly recommended.”

Zak Pines

Date: January 5, 2024

Product: Sales Cloud

Project Length: 3 months

“Matt from Shadow Rock Consulting has been an invaluable partner in our company's transition to Salesforce. As our lead architect, he assembled a skilled team that helped guide our implementation from start to finish. Matt's expertise with the Salesforce platform enabled him to quickly understand our unique business needs and propose customized solutions leveraging Salesforce products like Sales Cloud and Service Cloud. Within just 6-7 months, Matt empowered my team to become self-sufficient Salesforce administrators through hands-on training and mentorship. His responsiveness and commitment to our success were unparalleled. I would highly recommend Matt to any organization looking for an experienced Salesforce architect and implementation partner.”

Frank

Date: July 28, 2023

Product Area: Sales Cloud, Customer 360 Platform, Slack

Project Length: 8 months

“Excellent Product Knowledge, Best Practices and Out-Sourced-Admin ShadowRock is a great option for Quick Start or OSA work. They've proven they can turn a poorly configured Org into a Time and Money saving solution.”

Adam Green

Date: August 22, 2022

“Highly recommend. Shadowrock was wonderful to work with. They were willing to go the extra mile to find solutions that fit my needs. My Hubspot and Salesforce instances are now connected and I can measure marketing's impact on revenue.”

N/A

Date: June 16, 2023

Product Area: Sales Cloud, Customer 360 Platform, Multi-Cloud Integration, PDO/AppExchange, Slack

Project Length: 2 months

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